The LiveAgent platform has all the tools you need to provide an excellent customer service experience. Our all-in-one ticketing system can handle emails, chats, social channels, call centers, and knowledge bases at a fair price.
We invite you to sample our help desk software for 30-days free. You will not be required to provide your credit card information.
Feature | LiveAgent | Novocall |
---|---|---|
Ticketing | ✅Yes | ❌No |
Live Chat | ✅Yes | ❌No |
Call Center | ✅Yes | ✅Yes |
Self-Service | ✅Yes | ❌No |
✅Yes | ❌No | |
✅Yes | ❌No | |
✅Yes | ❌No | |
Viber | ✅Yes | ❌No |
✅Yes | ✅Yes | |
Knowledge Base | ✅Yes | ❌No |
Customer Forum | ✅Yes | ❌No |
Automation and Rules | ✅Yes | ✅Yes |
API | ✅Yes | ❌No |
Interactive Voice Response (IVR) | ✅Yes | ❌No |
Video Calls | ✅Yes | ❌No |
Unlimited History | ✅Yes | ❌No |
Unlimited Websites | ✅Yes | ✅Yes |
Unlimited Chat Buttons | ✅Yes | ❌No |
Unlimited Tickets/Mails | ✅Yes | ❌No |
Unlimited Call Recording | ✅Yes | ✅Yes |
Unlimited 24/7 Support | ✅Yes | ✅Yes |
Connect your data to our customer center software and access our ticketing system, which handles emails, live chats, call centers, customer portals, knowledge base, and social media – Facebook, Twitter, Instagram, WhatsApp and Viber. Provide outstanding customer service across all channels with ease.
Our staff is currently working on a migration plugin for Novocall. Stay tuned for more information!
Migrate agents, admins, end users and customers with ease.
Migrate all your department and ticket tags.
Migrate tickets, attachments, user fields, and ticket fields.
Have a look at some perks you get when you make a switch to LiveAgent
24/7 support from our agents. We’re there whenever you need us.
Useful tools, more than 175 features and over 40 integrations. We have everything you need.
Get LiveAgent free forever or choose one of our three paid plans.
Choose one of 43 different translations. LiveAgent supports language adaptable widgets too.
LiveAgent is the most reviewed and #1 rated help desk software for SMB. Join companies like Huawei, BMW and Yamaha in providing world class support to your customers with the best ticketing system software on the market..
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Discover how LiveAgent's extensive integrations, plugins, and apps can enhance your help desk software and boost customer satisfaction. Explore popular integrations with VoIP partners like Hero, Orion, and Redspot, plus CRM, eCommerce, and more. Visit us to streamline your communication and elevate your business with easy integration guides.
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