The LiveAgent platform has all the tools you need to provide an excellent customer service experience. Our all-in-one ticketing system can handle emails, chats, social channels, call centers, and knowledge bases at a fair price.
We invite you to sample our help desk software for 30-days free. You will not be required to provide your credit card information.
Feature | LiveAgent | Novocall |
---|---|---|
Ticketing | ✅Yes | ❌No |
Live Chat | ✅Yes | ❌No |
Call Center | ✅Yes | ✅Yes |
Self-Service | ✅Yes | ❌No |
✅Yes | ❌No | |
✅Yes | ❌No | |
✅Yes | ❌No | |
Viber | ✅Yes | ❌No |
✅Yes | ✅Yes | |
Knowledge Base | ✅Yes | ❌No |
Customer Forum | ✅Yes | ❌No |
Automation and Rules | ✅Yes | ✅Yes |
API | ✅Yes | ❌No |
Interactive Voice Response (IVR) | ✅Yes | ❌No |
Video Calls | ✅Yes | ❌No |
Unlimited History | ✅Yes | ❌No |
Unlimited Websites | ✅Yes | ✅Yes |
Unlimited Chat Buttons | ✅Yes | ❌No |
Unlimited Tickets/Mails | ✅Yes | ❌No |
Unlimited Call Recording | ✅Yes | ✅Yes |
Unlimited 24/7 Support | ✅Yes | ✅Yes |
Connect your data to our customer center software and access our ticketing system, which handles emails, live chats, call centers, customer portals, knowledge base, and social media – Facebook, Twitter, Instagram, WhatsApp and Viber. Provide outstanding customer service across all channels with ease.
Our staff is currently working on a migration plugin for Novocall. Stay tuned for more information!
Migrate agents, admins, end users and customers with ease.
Migrate all your department and ticket tags.
Migrate tickets, attachments, user fields, and ticket fields.
Have a look at some perks you get when you make a switch to LiveAgent
24/7 support from our agents. We’re there whenever you need us.
Useful tools, more than 175 features and over 40 integrations. We have everything you need.
Get LiveAgent free forever or choose one of our three paid plans.
Choose one of 43 different translations. LiveAgent supports language adaptable widgets too.
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Migrate your data from any of the below-listed software solution providers for free. Make the switch today. We’ve got you covered.
Discover the power of support automation with LiveAgent! Learn how AI-driven tools streamline customer service, boost productivity, and cut costs while maintaining a balance with human interaction. Explore features like automated ticket distribution, IVR, and automatic callbacks. Try LiveAgent for free and transform your customer support experience!
Looking for a Hesk alternative?
Switch from Hesk to LiveAgent and get a multi-channel ticketing system that handles social media and a super-fast live chat widget.
Looking for a Novocall alternative?
Looking for an alternative to Novocall? Look no further, LiveAgent can take over the job. Have a look at its key features and capabilities now.
Join our community of happy clients and provide excellent customer support with LiveAgent.
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