Looking for an Olark alternative?

Discover why LiveAgent is the best Olark alternative on the market.

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  • ✓ No setup fee    
  • ✓ Customer service 24/7    
  • ✓ No credit card required    
  • ✓ Cancel any time
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Help desk software comparison
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Fed up with your help desk software?

Are you looking for a software that does more than just live chat? LiveAgent is the ultimate help desk solutions for your business. Provide your customers with options when it comes to customer support.

LiveAgent is the most reviewed and #1 rated help desk software for SMB. Stay closer to your customers and help them faster with LiveAgent.

  • Best support for smart business, G2 badge
  • GetApp leader in cal tracking software badke 2025
  • Capterra shortlist badge for favorite help desk software 2025
  • Software Advice badge, Front runners, Help Desk category

Save more with LiveAgent

3 reasons why companies switch to LiveAgent

Rich on features

Over 175 + features to make your work flow easier and more enjoyable. 

Improved Satisfaction

LiveAgent increases customer satisfaction & improves conversion rates.

More Affordable

Save money! LiveAgent is more cost-effective when compared to other help desk solutions.

Olark vs LiveAgent at a glance

FeatureLiveAgentOlark
Ticketing✅Yes❌No
Live Chat✅Yes✅Yes
Call Center✅Yes❌No
Self-Service✅Yes❌No
Facebook✅Yes❌No
Twitter✅Yes❌No
Instagram✅Yes❌No
Viber✅Yes❌No
WhatsApp✅Yes✅Yes
Knowledge Base✅Yes❌No
Customer Forum✅Yes❌No
Automation and Rules✅Yes✅Yes
API✅Yes✅Yes
Interactive Voice Response (IVR) ✅Yes❌No
Video Calls✅Yes❌No
Unlimited History✅Yes✅Yes
Unlimited Websites✅Yes✅Yes
Unlimited Chat Buttons✅Yes❌No
Unlimited Tickets/Mails✅Yes❌No
Unlimited Call Recording✅Yes❌No
Unlimited 24/7 Support✅Yes❌No
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A powerful Olark alternative

Live chat is a great tool when it comes to providing customer support. However, giving your customers multiple ways to get in touch with you is something that will pay off in the long run. 

Give your customer support a way to integrate email, live chat, social media, call center and knowledge base in one great package.

Fastest live chat widget

Live chat is an essential tool for providing customer support. It should be fast, reliable and customizable to match with the branding of your business. And it should be lightning fast too!

LiveAgent has the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds. Being slow will no longer be an issue with LiveAgent.

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Get more for your help desk

Giving your customers and agents more options does not have to ruin your budget. LiveAgent has three great paid plans that are packed with only the best tools, features and integrations to help you ease your workflow. 

Get all the tools you need for a great price. See our pricing plans and learn more.

See why companies switch to LiveAgent

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Ready to switch to LiveAgent?

Don’t settle for a software that doesn’t do it all. Make a change for the better. Switch to LiveAgent and get access to all the best tools, features and integrations for your help desk

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Great customer service starts with better Help Desk Software. See the benefits of LiveAgent and get started with it in 5 minutes.

Provide excellent customer service

Discover unparalleled customer support with LiveAgent's all-in-one software. Benefit from 24/7 service, a free trial without a credit card, and seamless integration across 130+ ticketing features. Enhance your business with fast setup, AI assistance, live chat, and more. Choose LiveAgent for exceptional service and satisfied customers.

LiveAgent is a help desk software that adapts to the needs of different business models. Explore how LiveAgent fits your niche. Agency Edu and NGOs rely on LiveAgent.

The right help dek for every business

LiveAgent is a help desk software that adapts to the needs of different business models. Explore how LiveAgent fits your niche. Agency Edu and NGOs rely on LiveAgent.

Increase your customer satisfaction with LiveAgent and it's built-in customer satisfaction software measurement tool Nicereply.

Smart customer satisfaction software

Boost customer satisfaction in 2025 with LiveAgent! Deliver personalized, 24/7 support on every channel. Free trial, no credit card needed.

LiveAgent plans start at $15/agent/mo and include email ticketing, live chat feature, knowledge base, and more. The full package is available at $69/agent/mo.

LiveAgent Pricing

Explore LiveAgent's affordable pricing plans starting at $15/agent/month. Powerful features, 30-day free trial, no credit card needed!"

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