Are you looking for a software that does more than just live chat? LiveAgent is the ultimate help desk solutions for your business. Provide your customers with options when it comes to customer support.
LiveAgent is the most reviewed and #1 rated help desk software for SMB. Stay closer to your customers and help them faster with LiveAgent.
Over 175 + features to make your work flow easier and more enjoyable.
LiveAgent increases customer satisfaction & improves conversion rates.
Save money! LiveAgent is more cost-effective when compared to other help desk solutions.
Feature | LiveAgent | Olark |
---|---|---|
Ticketing | ✅Yes | ❌No |
Live Chat | ✅Yes | ✅Yes |
Call Center | ✅Yes | ❌No |
Self-Service | ✅Yes | ❌No |
✅Yes | ❌No | |
✅Yes | ❌No | |
✅Yes | ❌No | |
Viber | ✅Yes | ❌No |
✅Yes | ✅Yes | |
Knowledge Base | ✅Yes | ❌No |
Customer Forum | ✅Yes | ❌No |
Automation and Rules | ✅Yes | ✅Yes |
API | ✅Yes | ✅Yes |
Interactive Voice Response (IVR) | ✅Yes | ❌No |
Video Calls | ✅Yes | ❌No |
Unlimited History | ✅Yes | ✅Yes |
Unlimited Websites | ✅Yes | ✅Yes |
Unlimited Chat Buttons | ✅Yes | ❌No |
Unlimited Tickets/Mails | ✅Yes | ❌No |
Unlimited Call Recording | ✅Yes | ❌No |
Unlimited 24/7 Support | ✅Yes | ❌No |
Live chat is a great tool when it comes to providing customer support. However, giving your customers multiple ways to get in touch with you is something that will pay off in the long run.
Give your customer support a way to integrate email, live chat, social media, call center and knowledge base in one great package.
Live chat is an essential tool for providing customer support. It should be fast, reliable and customizable to match with the branding of your business. And it should be lightning fast too!
LiveAgent has the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds. Being slow will no longer be an issue with LiveAgent.
Giving your customers and agents more options does not have to ruin your budget. LiveAgent has three great paid plans that are packed with only the best tools, features and integrations to help you ease your workflow.
Get all the tools you need for a great price. See our pricing plans and learn more.
Don’t settle for a software that doesn’t do it all. Make a change for the better. Switch to LiveAgent and get access to all the best tools, features and integrations for your help desk.
Curious to see how we measure up to other popular solutions? Check out our comparison pages and discover all that we have to offer.
The 15 Best Aircall Alternatives & Competitors for 2025
Discover the top 15 Aircall alternatives for 2025! Compare features, pricing, and support to find the best communication tools for your business.
The 15 best Jira alternatives for 2025
Explore top Jira alternatives to boost your project management, streamline workflows, and improve team collaboration.
Looking for a Birdeye alternative?
Discover why LiveAgent is the best Birdeye alternative with 24/7 support, no setup fee, and a free trial. Switch now for seamless service!
Looking for a CallPage alternative?
Discover why LiveAgent is the best CallPage alternative: no setup fee, 24/7 support, no credit card needed. Start a free trial today!
Join our community of happy clients and provide excellent customer support with LiveAgent.
Our website uses cookies. By continuing we assume your permission to deploy cookies as detailed in our privacy and cookies policy.