Say goodbye to slow, subpar software

Switch to LiveAgent & migrate your data from Olark today.

  • ✓ No setup fee    
  • ✓ Customer service 24/7    
  • ✓ No credit card required    
  • ✓ Cancel any time
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Migrating from Olark?

Are you considering a data migration from Olark? Try LiveAgent’s and move your data to a new help desk software. Take your customer service to a different level with our software and improve your customer relationships.

Consider a free trial and see LiveAgent’s capabilities today.

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  • GetApp Category Leader 2024 badge
  • Capterra shortlist 2024 badge
  • SourceForge Spring leader 2024

What data can you migrate from Olark?

People

Import contacts, agents and admin profiles

Tickets

All of your customer communication

Tags

Keep important tags

Olark vs LiveAgent comparison

FeatureLiveAgentOlark
Ticketing✅Yes❌No
Live Chat✅Yes✅Yes
Call Center✅Yes❌No
Self-Service✅Yes❌No
Facebook✅Yes❌No
Twitter✅Yes❌No
Instagram✅Yes❌No
Viber✅Yes❌No
WhatsApp✅Yes✅Yes
Knowledge Base✅Yes❌No
Customer Forum✅Yes❌No
Automation and Rules✅Yes✅Yes
API✅Yes✅Yes
Interactive Voice Response (IVR) ✅Yes❌No
Video Calls✅Yes❌No
Unlimited History✅Yes✅Yes
Unlimited Websites✅Yes✅Yes
Unlimited Chat Buttons✅Yes❌No
Unlimited Tickets/Mails✅Yes❌No
Unlimited Call Recording✅Yes❌No
Unlimited 24/7 Support✅Yes❌No
Maximum queue time

Migrate to LiveAgent today

What you’ll get is a great help desk solution with the right tools, features and integrations for your support team. Improve your customer relationships with our reliable ticketing system, super fast live chat, knowledge base, call center or support via social media. LiveAgent can take care of your Facebook Messenger, Twitter, Instagram and even Viber and WhatsApp accounts. Acquire customers, deal with email marketing or marketing automation and provide the best customer experience with LiveAgent. 

Benefits of migration from Olark to LiveAgent

Satisfaction prediction scores

Satisfied customers

Provide great support to your customers and get great 24/7 support from LiveAgent

Service desk

Ultimate help desk software

LiveAgent has all the tools, features and integrations you need to do your best job

Net promoter score NPS

Money saved, money earned

Our proactive tools allow you to increase your revenue for a reasonable price

Resolution time

Saves time

Our tools let you do more in the same amount of time

Get social with our toolset

A great customer communication software should provide great tools to help improve agent workflow and help provide quick help to your clients. We carry something extra besides standard tools, such as email, ticketing, call center and knowledge base.

How about great email support, instant messaging, live chat software or great management system? Our live chat widget is the fastest on the market, with chat displayed speeds at 2.5 seconds. Furthermore, we offer support of social media channels such as Facebook Messenger, Twitter, Viber, WhatsApp, and even Instagram. Provide help to your customers from any channel they pick and still keep things organized within the dashboard

increase availability

Get to know our tools

get inspired

24/7 support included

Keeping communication alive is our specialty. We offer our customers a 24/7 support. Contact us whenever you need help or simply want to ask us something.

We work the same as you do, with LiveAgent. That means you can pick a channel you want. Shoot us an email, start a chat with us, get on social media or call us whenever you need it. It’s all included in our plan, so feel free to take advantage of it. We’ll do our best to help you out

3,000+ Trustpilot | GetApp | G2 crowd reviews

What our existing customers say about us

  • Roman Bosch
    It’s a pleasure to have a great portal that improves our customer service.
    Roman Bosch Partly
  • Christine Preusler
    LiveAgent empowers our agents to provide better, faster, and more accurate support.
    Christine Preusler HostingAdvice
  • Karl Dieterich
    LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.
    Karl Dieterich Covomo
  • Hendrik Henze
    We have been using LiveAgent since August and we are really satisfied with it.
    Hendrik Henze HEWO Internetmarketing
  • Razvan Sava
    Since we are using LiveAgent our response time improved by 60%.
    Razvan Sava Webmaster Deals
  • Taras Baca
    Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.
    Taras Baca XperienceHR
  • Andrej Ftomin
    I have to say, I have never experienced such a professional customer approach.
    Andrej Ftomin TAZAR Group
  • Matt Janaway
    We find LiveAgent to be the best live chat solution by far.
    Matt Janaway The Workplace Depot
  • Viviane Carter
    We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.
    Viviane Carter CSI Products
  • Christian Lange
    With LiveAgent we’re able to give our customers support wherever they are.
    Christian Lange Lucky-Bike
  • Jens Malmqvist
    I can recommend LiveAgent to anyone interested in making their customer service better and more effective.
    Jens Malmqvist Projure
  • Catana Alexandru
    I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent.
    Catana Alexandru Websignal
  • Jan Wienk
    With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates.
    Jan Wienk All British Casino
  • Allan Bjerkan
    LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business!
    Allan Bjerkan Norske Automaten
  • Sissy Böttcher
    We like it because it is easy to use and offers great functionality, such as useful reporting features.
    Sissy Böttcher Study Portals
  • Peter Koning
    We love LiveAgent - it makes supporting our customers easy.
    Peter Koning TypoAssassin
  • Aranzazu F
    We like to offer our customers the best support experience. That’s why we chose LiveAgent.
    Aranzazu F Factorchic
  • Rick Nuske
    From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress.
    Rick Nuske MyFutureBusiness
  • Vojtech Kelecsenyi
    LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order.
    Vojtech Kelecsenyi 123-Nakup
  • Rafael Kobalyan
    Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider.
    Rafael Kobalyan Betconstruct
  • Martin Drugaj
    We’ve been using LiveAgent since 2013. We can't imagine working without it.
    Martin Drugaj Atomer
  • Ivan Golubović
    It's a cost-effective solution that can help you with a large amount of support requests via different channels.
    Ivan Golubović AVMarket
  • Rustem Gimaev
    Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time.
    Rustem Gimaev Antalya Consulting Language Center
  • Randy Bryan
    LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few...
    Randy Bryan tekRESCUE
  • Timothy G. Keys
    I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value.
    Timothy G. Keys Marietta Corporation
  • Mihaela Teodorescu
    The support team always responded promptly with quick to implement solutions.
    Mihaela Teodorescu eFortuna
  • Hilda Andrejkovičová
    It helps us categorize the nature of the tickets and statistically track what our clients need most.
    Hilda Andrejkovičová TrustPay
  • Alexandra Danišová
    We see LiveAgent as a great tool for communicating with customers.
    Alexandra Danišová Nay
  • Samuel Smahel
    LiveAgent sped up our communication with our customers and gave us an option to chat with them as well.
    Samuel Smahel m:zone
  • David Chandler
    Simply put - LiveAgent beats everything out there at this, or even higher, price-points.
    David Chandler Volterman
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