Say goodbye to osTicket

Switch to LiveAgent & migrate your data today.

  • ✓ No setup fee    
  • ✓ Customer service 24/7    
  • ✓ No credit card required    
  • ✓ Cancel any time
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Looking to migrate from osTicket?

Considering a switch from osTicket to a different solution? LiveAgent is here to help you take care of customer service inquiries effectivelySwitch to a multi-channel ticketing solution and migrate your data today. Provide better customer support with a fully featured help desk solution. 

Get access to a ticketing system that handles emails, live chat, call center, social media, and customer portal. Try it out for free with our 30-day trial today.

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Why you should migrate to LiveAgent

Here are 3 main benefits of using LiveAgent.

Increased satisfaction

Reliable customer service software means better workflow, happier customers and increased conversion rates. 

Saves time and money

LiveAgent offers a rich package for an affordable price and that’s what makes it a great customer service software

Better conversion rates

Provide the best customer support and turn your website visitors and prospects into paying customers.

osTicket vs LiveAgent comparison

FeatureLiveAgentosTicket
Ticketing✅Yes✅Yes
Live Chat✅Yes❌No
Call Center✅Yes❌No
Self-Service✅Yes✅Yes
Facebook✅Yes❌No
Twitter✅Yes❌No
Instagram✅Yes❌No
Viber✅Yes❌No
WhatsApp✅Yes❌No
Knowledge Base✅Yes✅Yes
Customer Forum✅Yes✅Yes
Automation and Rules✅Yes✅Yes
API✅Yes✅Yes
Interactive Voice Response (IVR) ✅Yes❌No
Video Calls✅Yes❌No
Unlimited History✅Yes❌No
Unlimited Websites✅Yes❌No
Unlimited Chat Buttons✅Yes❌No
Unlimited Tickets/Mails✅Yes✅Yes
Unlimited Call Recording✅Yes❌No
Unlimited 24/7 Support✅Yes❌No
Agent reports in Help desk software - LiveAgent

Start your trial and migrate

Migrate everything you require so you can start solving customer issues right away. Start getting familiar with LiveAgent

If you run into any trouble or want to learn something new, make sure to contact us. Our customer support team is available 24/7 for any questions you might have about LiveAgent.

Benefits of migrating to LiveAgent

Have a look at what you get when you decide to migrate to LiveAgent

ticket thread

Multi-channel ticketing system

Emails, live chat, call center, customer portal, Facebook, Instagram, Twitter and Viber

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Cost effective help desk

Pay for what you need and nothing else. Add custom features to your plan when you need them

On time resolution

Increased efficiency with features

Every tools is backed up with productivity features that help you automate and ease your workflow

Extension puzzle piece

Integrations with over 140 apps

Integrate the apps with our plugins that help you to stay focused and switch less between windows

Get access to our multi-channel ticketing system

When you migrate, you can look forward to expanding your reach and covering more communication channels than before. Handle email tickets, live chat, call center, customer portal, Facebook, Twitter, Instagram, WhatsApp and Viber Get familiar with your new toolset while we migrate your data and learn how to provide support across all important communication channels.
Reports in Help desk software - LiveAgent

Provide support across all important channels

LiveAgent streamlines multiple customer service channels into one piece of software
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Ready? Let's migrate your data

Start your free 30-day trial and get familiar with LiveAgent. When you decide you want to migrate your data, call us or leave us a message via live chat or email. We’ll discuss your data migration and make sure you get all of your data from osTicket into LiveAgent.

Want to find out more first? Have a look at our Tour video or browse through features, integrations or other pages to find out more about LiveAgent

What our existing customers say about us

  • Roman Bosch
    It’s a pleasure to have a great portal that improves our customer service.
    Roman Bosch Partly
  • Christine Preusler
    LiveAgent empowers our agents to provide better, faster, and more accurate support.
    Christine Preusler HostingAdvice
  • Karl Dieterich
    LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.
    Karl Dieterich Covomo
  • Hendrik Henze
    We have been using LiveAgent since August and we are really satisfied with it.
    Hendrik Henze HEWO Internetmarketing
  • Razvan Sava
    Since we are using LiveAgent our response time improved by 60%.
    Razvan Sava Webmaster Deals
  • Taras Baca
    Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.
    Taras Baca XperienceHR
  • Andrej Ftomin
    I have to say, I have never experienced such a professional customer approach.
    Andrej Ftomin TAZAR Group
  • Matt Janaway
    We find LiveAgent to be the best live chat solution by far.
    Matt Janaway The Workplace Depot
  • Viviane Carter
    We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.
    Viviane Carter CSI Products
  • Christian Lange
    With LiveAgent we’re able to give our customers support wherever they are.
    Christian Lange Lucky-Bike
  • Jens Malmqvist
    I can recommend LiveAgent to anyone interested in making their customer service better and more effective.
    Jens Malmqvist Projure
  • Catana Alexandru
    I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent.
    Catana Alexandru Websignal
  • Jan Wienk
    With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates.
    Jan Wienk All British Casino
  • Allan Bjerkan
    LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business!
    Allan Bjerkan Norske Automaten
  • Sissy Böttcher
    We like it because it is easy to use and offers great functionality, such as useful reporting features.
    Sissy Böttcher Study Portals
  • Peter Koning
    We love LiveAgent - it makes supporting our customers easy.
    Peter Koning TypoAssassin
  • Aranzazu F
    We like to offer our customers the best support experience. That’s why we chose LiveAgent.
    Aranzazu F Factorchic
  • Rick Nuske
    From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress.
    Rick Nuske MyFutureBusiness
  • Vojtech Kelecsenyi
    LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order.
    Vojtech Kelecsenyi 123-Nakup
  • Rafael Kobalyan
    Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider.
    Rafael Kobalyan Betconstruct
  • Martin Drugaj
    We’ve been using LiveAgent since 2013. We can't imagine working without it.
    Martin Drugaj Atomer
  • Ivan Golubović
    It's a cost-effective solution that can help you with a large amount of support requests via different channels.
    Ivan Golubović AVMarket
  • Rustem Gimaev
    Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time.
    Rustem Gimaev Antalya Consulting Language Center
  • Randy Bryan
    LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few...
    Randy Bryan tekRESCUE
  • Timothy G. Keys
    I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value.
    Timothy G. Keys Marietta Corporation
  • Mihaela Teodorescu
    The support team always responded promptly with quick to implement solutions.
    Mihaela Teodorescu eFortuna
  • Hilda Andrejkovičová
    It helps us categorize the nature of the tickets and statistically track what our clients need most.
    Hilda Andrejkovičová TrustPay
  • Alexandra Danišová
    We see LiveAgent as a great tool for communicating with customers.
    Alexandra Danišová Nay
  • Samuel Smahel
    LiveAgent sped up our communication with our customers and gave us an option to chat with them as well.
    Samuel Smahel m:zone
  • David Chandler
    Simply put - LiveAgent beats everything out there at this, or even higher, price-points.
    David Chandler Volterman
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Our support agents will gladly help you migrate your data from Novocall safely and effortlessly. Join LiveAgent today and provide better support.

Moving from Novocall to LiveAgent?

Switch from Novocall to LiveAgent and elevate your customer service with our all-in-one ticketing system. Enjoy 30-days free trial, no credit card needed. Seamlessly migrate data, access 24/7 support, and utilize over 175 features. Join top companies like Huawei and Yamaha for world-class support. Choose the best help desk software for your business today!

Looking to migrate your data from Front to a different solution? Have a look at LiveAgent and see the benefits. Start your free trial today.

Migrating from Front?

Looking to migrate your data from Front to a different solution? Have a look at LiveAgent and see the benefits. Start your free trial today.

See why LiveAgent is the best alternative to Desk.com. Find out the benefits and sign up for a free 14-day, no strings attached trial today.

Looking for a better helpdesk software?

See why LiveAgent is the best alternative to Desk.com. Find out the benefits and sign up for a free 14-day, no strings attached trial today.

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