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Moving from Pure Chat to LiveAgent?

Support your help desk in multiple ways with LiveAgent, a multichannel customer service software. Our customer support solution is fully featured. There are a variety of integrations and 24/7 customer service available. Switch to LiveAgent today and see the benefits for yourself.

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Pure Chat vs LiveAgent comparison

Feature	LiveAgent	Pure Chat
Ticketing	✅Yes	❌No
Live Chat	✅Yes	✅Yes
Call Center	✅Yes	❌No
Self-Service	✅Yes	❌No
Facebook	✅Yes	❌No
Twitter	✅Yes	❌No
Instagram	✅Yes	❌No
Viber	✅Yes	❌No
WhatsApp	✅Yes	❌No
Knowledge Base	✅Yes	❌No
Customer Forum	✅Yes	❌No
Automation and Rules	✅Yes	❌No
API	✅Yes	✅Yes
Interactive Voice Response (IVR)	✅Yes	❌No
Video Calls	✅Yes	❌No
Unlimited History	✅Yes	✅Yes
Unlimited Websites	✅Yes	✅Yes
Unlimited Chat Buttons	✅Yes	❌No
Unlimited Tickets/Mails	✅Yes	❌No
Unlimited Call Recording	✅Yes	❌No
Unlimited 24/7 Support	✅Yes	✅Yes

Transfer your data today

Get access to a solution that can do more than chat. Our ticketing system supports email, the fastest live chat widget on the market, call center, social media, and customer portal with knowledge base. Give it a try today and see how you can benefit from one of the best help desk software in the market.

Want to handle it yourself?

We are currently working on a Pure Chat migration plugin for LiveAgent. Stay tuned for more information.

What kind of data can I migrate from Pure Chat?

People

Migrate agents, admins, end users and customers with ease.

Tickets

Migrate tickets, attachments, user fields, and ticket fields to our helpdesk ticketing software.

Ready to migrate from Pure Chat to LiveAgent?

Have a look at some perks you get when you make a switch to LiveAgent

Outstanding customer service

24/7 support from our agents. We’re there whenever you need us.

Ultimate help desk solution

Useful tools, more than 175 features and over 40 integrations. Our service desk software has everything you need.

Choose your language

Choose one of 43 different translations. LiveAgent supports language adaptable widgets too.

Use LiveAgent for...

LiveAgent helpdesk software adapts to your company size and industry. We’ve been helping organizations of all sizes and types. Check what is their experience with using our solution.

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What our existing customers say about us

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We find LiveAgent to be the best live chat solution by far.
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We like to offer our customers the best support experience. That’s why we chose LiveAgent.
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From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress.
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LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order.
Vojtech Kelecsenyi , 123-Nakup
Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider.
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We’ve been using LiveAgent since 2013. We can't imagine working without it.
Martin Drugaj , Atomer
It's a cost-effective solution that can help you with a large amount of support requests via different channels.
Ivan Golubović , AVMarket
Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time.
Rustem Gimaev , Antalya Consulting Language Center
LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few...
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The support team always responded promptly with quick to implement solutions.
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It helps us categorize the nature of the tickets and statistically track what our clients need most.
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We see LiveAgent as a great tool for communicating with customers.
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LiveAgent sped up our communication with our customers and gave us an option to chat with them as well.
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