Migrate to LiveAgent and get access to a fully featured help desk software that supports all important customer communication channels. Everything is backed up by a variety of features and integrations, as well as with our 24/7 support for every customer.
Feature | LiveAgent | Qonvo |
---|---|---|
Feature Ticketing | LiveAgent ✅Yes | Qonvo ❌No |
Feature Live Chat | LiveAgent ✅Yes | Qonvo ❌No |
Feature Call Center | LiveAgent ✅Yes | Qonvo ❌No |
Feature Self-Service | LiveAgent ✅Yes | Qonvo ❌No |
Feature Facebook | LiveAgent ✅Yes | Qonvo ❌No |
Feature Twitter | LiveAgent ✅Yes | Qonvo ❌No |
Feature Instagram | LiveAgent ✅Yes | Qonvo ❌No |
Feature Viber | LiveAgent ✅Yes | Qonvo ❌No |
Feature WhatsApp | LiveAgent ✅Yes | Qonvo ❌No |
Feature Knowledge Base | LiveAgent ✅Yes | Qonvo ❌No |
Feature Customer Forum | LiveAgent ✅Yes | Qonvo ❌No |
Feature Automation and Rules | LiveAgent ✅Yes | Qonvo ✅Yes |
Feature API | LiveAgent ✅Yes | Qonvo ✅Yes |
Feature Interactive Voice Response (IVR) | LiveAgent ✅Yes | Qonvo ❌No |
Feature Video Calls | LiveAgent ✅Yes | Qonvo ❌No |
Feature Unlimited History | LiveAgent ✅Yes | Qonvo ✅Yes |
Feature Unlimited Websites | LiveAgent ✅Yes | Qonvo ❌No |
Feature Unlimited Chat Buttons | LiveAgent ✅Yes | Qonvo ❌No |
Feature Unlimited Tickets/Mails | LiveAgent ✅Yes | Qonvo ❌No |
Feature Unlimited Call Recording | LiveAgent ✅Yes | Qonvo ❌No |
Feature Unlimited 24/7 Support | LiveAgent ✅Yes | Qonvo ✅Yes |
We are currently working on a Qonvo migration plugin for LiveAgent. Stay tuned for more information.
Migrate agents, admins, end users and customers with ease.
Migrate tickets, attachments, user fields, and ticket fields.
Migrate all your department and ticket tags.
Have a look at some perks you get when you make a switch to LiveAgent
24/7 support from our agents. We’re there whenever you need us.
Useful tools, more than 175 features and over 40 integrations. We have everything you need.
Choose one of 43 different translations. LiveAgent supports language adaptable widgets too.
LiveAgent is the most reviewed and #1 rated help desk software for SMB. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.
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Integrate software to reduce costs, enhance data access, and unify processes. LiveAgent offers 30+ integrations for top-notch service.
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Join our community of happy clients and provide excellent customer support with LiveAgent.
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