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LiveAgent monthly updates: February edition

LiveAgent monthly updates: February edition

This month, we are excited to share some positive advancements to LiveAgent. We will give you a sneak peek at… Learn More

Categories:Blog News

March 5, 2025

LiveAgent recognized as a Category Leader 2025 in customer support by GetApp

LiveAgent is proud to announce that we have been recognized as a Category Leader in Customer support software category for… Learn More
Categories:Blog Help Desk

February 25, 2025

What is an AI virtual assistant? Definition, technologies and applications

AI virtual assistants are no longer just a concept for the future—they are a practical tool businesses use today to… Learn More
Categories:Blog Help Desk

February 24, 2025

What is conversational AI? Features & real-life examples

The growing popularity of conversational AI comes from its ability to transform communication and improve how people and machines interact.… Learn More
Categories:Blog Help Desk

February 17, 2025

AI service desk: Benefits, risks & creative uses

Imagine a world where your IT support works tirelessly 24/7, solving problems before you even notice them. The rise of… Learn More
Categories:Blog Help Desk

February 17, 2025

AI customer service agents: How do they improve client service?

Explore how AI-powered customer service agents can seamlessly handle requests, ease the burden on human teams, and scale support to… Learn More
Categories:Blog Growth

February 14, 2025

What are customer insights, and how to use them to grow your business

Understanding your customers can be the difference between stagnation and success. As businesses strive for growth, customer insights have emerged… Learn More
Categories:Blog Growth Support

February 13, 2025

How to enhance your customer experience with multilingual customer service

In an interconnected world, a one-size-fits-all approach to customer support just doesn’t cut it. Customers expect personalized experiences that meet… Learn More
Categories:Blog News

February 4, 2025

LiveAgent monthly updates: January edition

In this monthly update for our LiveAgent software, we’re thrilled to share some major updates including our new AI integration… Learn More
Categories:Blog Support

January 23, 2025

How to achieve the best customer service in the real estate business

In an industry driven by client relationships, outstanding customer service is crucial in real estate. A simple transaction is not… Learn More
Categories: BlogSupport

January 23, 2025

How to achieve the best customer service in the real estate business

In an industry driven by client relationships, outstanding customer service is crucial in real estate. A simple transaction is not… Learn More
Categories: BlogGrowth

January 22, 2025

Mastering Customer Service Analytics: Essential Techniques for Success

Customer service analytics emerges as an essential tool, enabling companies to listen to their customers and enhance the overall experience.… Learn More
Categories: BlogGrowthSupport

January 21, 2025

Pros & cons of customer service outsourcing in 2025

In 2025, companies must weigh the pros and cons of sending their customer support operations overseas or to third-party providers.… Learn More
Categories: BlogSupport

January 21, 2025

How to provide the best customer service in logistics

In a world where delivery speed and reliability are paramount, exceptional customer service in logistics can be your game-changer. As… Learn More
Categories: BlogSupport

January 20, 2025

Building a customer service team: Comprehensive guide

Building a dedicated customer service team not only enhances customer satisfaction but also fosters brand loyalty and ensures repeat business.… Learn More
Categories: BlogGrowth

January 17, 2025

From clicks to customers: 20+ Strategies to increase conversion rate

In the dynamic world of e-commerce, transforming casual clicks into dedicated customers is the ultimate goal for online business owners.… Learn More
Categories: BlogGrowth

January 16, 2025

How to increase online sales in 2025: 13 Essential tactics

In an increasingly competitive online marketplace, every business owner is on the lookout for the best strategies to boost sales.… Learn More
Categories: BlogNews

January 7, 2025

LiveAgent monthly updates: December edition

December has brought an enhanced LiveAgent experience, including the fix for WhatsApp ticket creation, a refactored internal chat feature, resolution… Learn More
Categories: BlogNews

December 2, 2024

LiveAgent monthly updates: November edition

Hello LiveAgent Community, in this month’s blog post, we are excited to share some significant updates and enhancements that have… Learn More

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