SolarWinds is a great piece of software, but we understand you might want to switch to a better fitting solution. Choose LiveAgent and begin your free trial today. Read on further to find out more about LiveAgent’s capabilities.
Migrate your contacts and agent profiles
All of your customer communication in tickets
Migrate important tags
Feature | LiveAgent | SolarWinds |
---|---|---|
Ticketing | ✅Yes | ❌No |
Live Chat | ✅Yes | ❌No |
Call Center | ✅Yes | ❌No |
Self-Service | ✅Yes | ✅Yes |
✅Yes | ❌No | |
✅Yes | ❌No | |
✅Yes | ❌No | |
Viber | ✅Yes | ❌No |
✅Yes | ❌No | |
Knowledge Base | ✅Yes | ✅Yes |
Customer Forum | ✅Yes | ✅Yes |
Automation and Rules | ✅Yes | ✅Yes |
API | ✅Yes | ✅Yes |
Interactive Voice Response (IVR) | ✅Yes | ❌No |
Video Calls | ✅Yes | ❌No |
Unlimited History | ✅Yes | ✅Yes |
Unlimited Websites | ✅Yes | ❌No |
Unlimited Chat Buttons | ✅Yes | ❌No |
Unlimited Tickets/Mails | ✅Yes | ✅Yes |
Unlimited Call Recording | ✅Yes | ✅Yes |
Unlimited 24/7 Support | ✅Yes | ✅Yes |
How to get your free migration? It’s quite simple. Just start your free trial and contact our support. There is no need to install products, LiveAgent is a browser-based so you can access it from anywhere and at any time. You can try it now by clicking the button below.
Improve your workflow with your new toolset and help your customers efficiently
Save money with LiveAgent and turn your customers into loyal customers
LiveAgent allows you to help your customers via more channels and always be there for them
LiveAgent speaks a lot of languages so you can feel at home with your help desk
Are you curious about what you can get with our service desk? Our ticketing system handles all incoming emails from your customers. Furthermore, it also handles all of our other tools. We’re talking about our super-fast live chat with chat displayed speeds at 2.5 seconds. There is also a customer portal known as knowledge base, call center support with many options and social media support. You can keep track of Facebook Messenger, Twitter, Instagram, WhatsApp and Viber.
These tools should cover most used ways of communication for you. There is also plenty of features and integrations to help you out further.
To provide good support for your customers, you should be backed up by great support yourself. We offer 24/7 support for our customers.
We’re always there for you, from platform migration to supporting you while you’re using our product. Contact us any way you want, whether it’s email, live chat or calls. Just let us know and we can help you with any problems. We’re using the same product as our clients after all, so we know exactly what to do. Our customers are satisfied with LiveAgent, so why not join them?
3,000+ Trustpilot | GetApp | G2 crowd reviews
Migrate your data from any of the below-listed software solution providers for free. Make the switch today. We’ve got you covered.
Searching for an alternative to HelpSpot?
Discover why LiveAgent is the ultimate HelpSpot alternative! Enjoy no setup fees, 24/7 customer service, and a 30-day free trial without needing a credit card. Unify emails, live chat, social media, and more into one platform to exceed customer expectations. Trusted by top brands, LiveAgent offers powerful features like automation, unlimited support, and the fastest live chat widget. Start your free trial today and elevate your customer service experience!
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Join our community of happy clients and provide excellent customer support with LiveAgent.
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