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Home | Solarwinds migration

Looking to migrate from SolarWinds?

SolarWinds is a great piece of software, but we understand you might want to switch to a better fitting solution. Choose LiveAgent and begin your free trial today. Read on further to find out more about LiveAgent’s capabilities.

  • Software Advice Front Runner for Top Customer Service Software 2025
  • Capterra customer service shortlist badge 2025
  • GetApp category leaders in Customer service software
  • SourceForge Leader for winter 2025 badge award

What kind of data can you migrate from SolarWinds?

People

Migrate your contacts and agent profiles

Tickets

All of your customer communication in tickets

Tags

Migrate important tags

SolarWinds vs LiveAgent comparison

FeatureLiveAgentSolarWinds
Ticketing✅Yes❌No
Live Chat✅Yes❌No
Call Center✅Yes❌No
Self-Service✅Yes✅Yes
Facebook✅Yes❌No
Twitter✅Yes❌No
Instagram✅Yes❌No
Viber✅Yes❌No
WhatsApp✅Yes❌No
Knowledge Base✅Yes✅Yes
Customer Forum✅Yes✅Yes
Automation and Rules✅Yes✅Yes
API✅Yes✅Yes
Interactive Voice Response (IVR) ✅Yes❌No
Video Calls✅Yes❌No
Unlimited History✅Yes✅Yes
Unlimited Websites✅Yes❌No
Unlimited Chat Buttons✅Yes❌No
Unlimited Tickets/Mails✅Yes✅Yes
Unlimited Call Recording✅Yes✅Yes
Unlimited 24/7 Support✅Yes✅Yes
Maximum queue time

A complimentary SolarWinds migration

How to get your free migration? It’s quite simple. Just start your free trial and contact our support. There is no need to install products, LiveAgent is a browser-based so you can access it from anywhere and at any time. You can try it now by clicking the button below. 

Try it now for free

Benefits of migrating to LiveAgent

On time resolution

Saves time

Improve your workflow with your new toolset and help your customers efficiently

Reports

Save money and earn more

Save money with LiveAgent and turn your customers into loyal customers

Satisfaction prediction scores

Improve satisfaction

LiveAgent allows you to help your customers via more channels and always be there for them

Sandbox

Multiple supported languages

LiveAgent speaks a lot of languages so you can feel at home with your help desk

Tools for great workflow

Are you curious about what you can get with our service desk? Our ticketing system handles all incoming emails from your customers. Furthermore, it also handles all of our other tools. We’re talking about our super-fast live chat with chat displayed speeds at 2.5 seconds. There is also a customer portal known as knowledge base, call center support with many options and social media support. You can keep track of Facebook Messenger, Twitter, Instagram, WhatsApp and Viber.

These tools should cover most used ways of communication for you. There is also plenty of features and integrations to help you out further.

increase availability

Have a look at the toolset

get inspired

Get top notch support

To provide good support for your customers, you should be backed up by great support yourself. We offer 24/7 support for our customers.

We’re always there for you, from platform migration to supporting you while you’re using our product. Contact us any way you want, whether it’s email, live chat or calls. Just let us know and we can help you with any problems. We’re using the same product as our clients after all, so we know exactly what to do. Our customers are satisfied with LiveAgent, so why not join them? 

I want to be a happy customer

3,000+ Trustpilot | GetApp | G2 crowd reviews

What our customers say about us

What our existing customers say about us

  • Roman Bosch
    It’s a pleasure to have a great portal that improves our customer service.
    Roman Bosch , Partly
  • Christine Preusler
    LiveAgent empowers our agents to provide better, faster, and more accurate support.
    Christine Preusler , HostingAdvice
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    LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.
    Karl Dieterich , Covomo
  • Hendrik Henze
    We have been using LiveAgent since August and we are really satisfied with it.
    Hendrik Henze , HEWO Internetmarketing
  • Razvan Sava
    Since we are using LiveAgent our response time improved by 60%.
    Razvan Sava , Webmaster Deals
  • Taras Baca
    Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.
    Taras Baca , XperienceHR
  • Andrej Ftomin
    I have to say, I have never experienced such a professional customer approach.
    Andrej Ftomin , TAZAR Group
  • Matt Janaway
    We find LiveAgent to be the best live chat solution by far.
    Matt Janaway , The Workplace Depot
  • Viviane Carter
    We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.
    Viviane Carter , CSI Products
  • Christian Lange
    With LiveAgent we’re able to give our customers support wherever they are.
    Christian Lange , Lucky-Bike
  • Jens Malmqvist
    I can recommend LiveAgent to anyone interested in making their customer service better and more effective.
    Jens Malmqvist , Projure
  • Catana Alexandru
    I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent.
    Catana Alexandru , Websignal
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    With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates.
    Jan Wienk , All British Casino
  • Allan Bjerkan
    LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business!
    Allan Bjerkan , Norske Automaten
  • Sissy Böttcher
    We like it because it is easy to use and offers great functionality, such as useful reporting features.
    Sissy Böttcher , Study Portals
  • Peter Koning
    We love LiveAgent - it makes supporting our customers easy.
    Peter Koning , TypoAssassin
  • Aranzazu F
    We like to offer our customers the best support experience. That’s why we chose LiveAgent.
    Aranzazu F , Factorchic
  • Rick Nuske
    From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress.
    Rick Nuske , MyFutureBusiness
  • Vojtech Kelecsenyi
    LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order.
    Vojtech Kelecsenyi , 123-Nakup
  • Rafael Kobalyan
    Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider.
    Rafael Kobalyan , Betconstruct
  • Martin Drugaj
    We’ve been using LiveAgent since 2013. We can't imagine working without it.
    Martin Drugaj , Atomer
  • Ivan Golubović
    It's a cost-effective solution that can help you with a large amount of support requests via different channels.
    Ivan Golubović , AVMarket
  • Rustem Gimaev
    Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time.
    Rustem Gimaev , Antalya Consulting Language Center
  • Randy Bryan
    LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few...
    Randy Bryan , tekRESCUE
  • Timothy G. Keys
    I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value.
    Timothy G. Keys , Marietta Corporation
  • Mihaela Teodorescu
    The support team always responded promptly with quick to implement solutions.
    Mihaela Teodorescu , eFortuna
  • Hilda Andrejkovičová
    It helps us categorize the nature of the tickets and statistically track what our clients need most.
    Hilda Andrejkovičová , TrustPay
  • Alexandra Danišová
    We see LiveAgent as a great tool for communicating with customers.
    Alexandra Danišová , Nay
  • Samuel Smahel
    LiveAgent sped up our communication with our customers and gave us an option to chat with them as well.
    Samuel Smahel , m:zone
  • David Chandler
    Simply put - LiveAgent beats everything out there at this, or even higher, price-points.
    David Chandler , Volterman

Migrating from different software?

Migrate your data from any of the below-listed software solution providers for free. Make the switch today. We’ve got you covered.

AirCall Birdseed Bitrix24 CallHub CallPage Channels Chaport Crisp Customerly Dashly Desk.com Drift Extend Freshcaller Freshdesk Front Genesys Gist Gmail Gorgias Groove HappyFox HelpShift Helprace HelpScout HelpCrunch HubSpot Service Hub Intercom Jira Kayako Kustomer LeadDesk LiveCall LiveChat LiveHelpNow LivePerson Lucep Novocall Olark osTicket OTRS Outlook PureChat Qonvo Samanage SmartsUpp SolarWinds SpiceWorks SupportBee Tawk TeamSupport Teamwork Desk Verloop Vision Vocalcom Zendesk Zendesk Talk Zoho Desk Zopim
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