Are you looking to switch from SupportBee to LiveAgent? Start your free LiveAgent trial and see how it can improve your help desk. When you’re ready, simply migrate your data and you can start providing awesome support.
Feature | LiveAgent | SupportBee |
---|---|---|
Ticketing | ✅Yes | ✅Yes |
Live Chat | ✅Yes | ❌No |
Call Center | ✅Yes | ❌No |
Self-Service | ✅Yes | ❌No |
✅Yes | ❌No | |
✅Yes | ❌No | |
✅Yes | ❌No | |
Viber | ✅Yes | ❌No |
✅Yes | ❌No | |
Knowledge Base | ✅Yes | ✅Yes |
Customer Forum | ✅Yes | ✅Yes |
Automation and Rules | ✅Yes | ✅Yes |
API | ✅Yes | ✅Yes |
Interactive Voice Response (IVR) | ✅Yes | ❌No |
Video Calls | ✅Yes | ❌No |
Unlimited History | ✅Yes | ❌No |
Unlimited Websites | ✅Yes | ❌No |
Unlimited Chat Buttons | ✅Yes | ❌No |
Unlimited Tickets/Mails | ✅Yes | ✅Yes |
Unlimited Call Recording | ✅Yes | ❌No |
Unlimited 24/7 Support | ✅Yes | ✅Yes |
Get access to a help desk system with amazing ticketing system that can handle email, live chat, call center, social media, and customer portal.
LiveAgent offers migration plugins for help desk softwares and we are currently working on SupportBee migration plugin. Stay tuned for more information.
Migrate agents, admins, end users and customers with ease.
Migrate tickets, attachments, user fields, and ticket fields.
Migrate all your department and ticket tags.
Have a look at some perks you get when you make a switch to LiveAgent
24/7 support from our agents. We’re there whenever you need us.
Useful tools, more than 175 features and over 40 integrations. We have everything you need.
Choose one of 43 different translations. LiveAgent supports language adaptable widgets too.
LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2019 and 2020. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.
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Migrate your data from any of the below-listed software solution providers for free. Make the switch today. We’ve got you covered.
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Join our community of happy clients and provide excellent customer support with LiveAgent.
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Hello, I’m Andrej. We’re thrilled to invite you to an exclusive software demo where we’ll showcase our product and how it can transform your customer care. Learn how to achieve your business goals with LiveAgent or feel free to explore the best help desk software by yourself with no fee or credit card requirement.
Andrej Saxon | LiveAgent support team