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3 reasons why companies switch to LiveAgent

Increased Productivity

Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.

Rich on features

Over 175 + features to make your work flow easier and more enjoyable.

Affordable pricing

LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.

TeamSupport vs LiveAgent at a glance

Feature	LiveAgent	TeamSupport
Feature Ticketing	LiveAgent ✅Yes	TeamSupport ✅Yes
Feature Live Chat	LiveAgent ✅Yes	TeamSupport ✅Yes
Feature Call Center	LiveAgent ✅Yes	TeamSupport ❌No
Feature Self-Service	LiveAgent ✅Yes	TeamSupport ✅Yes
Feature Facebook	LiveAgent ✅Yes	TeamSupport ✅Yes
Feature Twitter	LiveAgent ✅Yes	TeamSupport ✅Yes
Feature Instagram	LiveAgent ✅Yes	TeamSupport ❌No
Feature Viber	LiveAgent ✅Yes	TeamSupport ❌No
Feature WhatsApp	LiveAgent ✅Yes	TeamSupport ❌No
Feature Knowledge Base	LiveAgent ✅Yes	TeamSupport ✅Yes
Feature Customer Forum	LiveAgent ✅Yes	TeamSupport ✅Yes
Feature Automation and Rules	LiveAgent ✅Yes	TeamSupport ✅Yes
Feature API	LiveAgent ✅Yes	TeamSupport ✅Yes
Feature Interactive Voice Response (IVR)	LiveAgent ✅Yes	TeamSupport ❌No
Feature Video Calls	LiveAgent ✅Yes	TeamSupport ✅Yes
Feature Unlimited History	LiveAgent ✅Yes	TeamSupport ✅Yes
Feature Unlimited Websites	LiveAgent ✅Yes	TeamSupport ❌No
Feature Unlimited Chat Buttons	LiveAgent ✅Yes	TeamSupport ✅Yes
Feature Unlimited Tickets/Mails	LiveAgent ✅Yes	TeamSupport ✅Yes
Feature Unlimited Call Recording	LiveAgent ✅Yes	TeamSupport ❌No
Feature Unlimited 24/7 Support	LiveAgent ✅Yes	TeamSupport ✅Yes

A powerful TeamSupport alternative

Take your customer support to the next level with LiveAgent. Get everything you need – email, live chat, social media, call center and knowledgbase as well as over 175 features and 40 integrations.

Focus on the important with a better software and provide better support.

Fastest live chat

Live chat is one of the best tools for providing customer support quickly and efficiently. Therefore it needs to be as fast as possible.

LiveAgent has the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds. You even get to see what your customers are typing before they hit send. Prepare your answers and surprise them with your speed.

Fair and square

Providing customer support doesn’t have to be that expensive. LiveAgent has three great paid plans packed with tools and features for providing the best support you can.

Have a look at them and find out more.

Compare plans

See why companies switch to LiveAgent

It’s a pleasure to have a great portal that improves our customer service.
Roman Bosch , Partly
LiveAgent empowers our agents to provide better, faster, and more accurate support.
Christine Preusler , HostingAdvice
LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.
Karl Dieterich , Covomo
We have been using LiveAgent since August and we are really satisfied with it.
Hendrik Henze , HEWO Internetmarketing
Since we are using LiveAgent our response time improved by 60%.
Razvan Sava , Webmaster Deals
Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.
Taras Baca , XperienceHR
I have to say, I have never experienced such a professional customer approach.
Andrej Ftomin , TAZAR Group
We find LiveAgent to be the best live chat solution by far.
Matt Janaway , The Workplace Depot
We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.
Viviane Carter , CSI Products
With LiveAgent we’re able to give our customers support wherever they are.
Christian Lange , Lucky-Bike
I can recommend LiveAgent to anyone interested in making their customer service better and more effective.
Jens Malmqvist , Projure
I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent.
Catana Alexandru , Websignal
With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates.
Jan Wienk , All British Casino
LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business!
Allan Bjerkan , Norske Automaten
We like it because it is easy to use and offers great functionality, such as useful reporting features.
Sissy Böttcher , Study Portals
We love LiveAgent - it makes supporting our customers easy.
Peter Koning , TypoAssassin
We like to offer our customers the best support experience. That’s why we chose LiveAgent.
Aranzazu F , Factorchic
From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress.
Rick Nuske , MyFutureBusiness
LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order.
Vojtech Kelecsenyi , 123-Nakup
Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider.
Rafael Kobalyan , Betconstruct
We’ve been using LiveAgent since 2013. We can't imagine working without it.
Martin Drugaj , Atomer
It's a cost-effective solution that can help you with a large amount of support requests via different channels.
Ivan Golubović , AVMarket
Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time.
Rustem Gimaev , Antalya Consulting Language Center
LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few...
Randy Bryan , tekRESCUE
I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value.
Timothy G. Keys , Marietta Corporation
The support team always responded promptly with quick to implement solutions.
Mihaela Teodorescu , eFortuna
It helps us categorize the nature of the tickets and statistically track what our clients need most.
Hilda Andrejkovičová , TrustPay
We see LiveAgent as a great tool for communicating with customers.
Alexandra Danišová , Nay
LiveAgent sped up our communication with our customers and gave us an option to chat with them as well.
Samuel Smahel , m:zone
Simply put - LiveAgent beats everything out there at this, or even higher, price-points.
David Chandler , Volterman

Ready to switch?

LiveAgent is the most reviewed and #1 rated help desk software for SMB. Stay closer to your customers and help them faster with LiveAgent.

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