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Migrating from Teamwork Desk?

Migration from one customer support solution to another doesn’t have to be a tedious and difficult process. LiveAgent help desk offers a free migration service from Teamwork Desk.

Our customer support team can help you transfer your data and help you with the entire migration process. We’ll make sure all of your customer details, tickets, tags, and other data will get safely transferred and you can start using your LiveAgent right away.

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TeamWork Desk vs LiveAgent comparison

Feature	LiveAgent	TeamWork Desk
Ticketing	✅Yes	✅Yes
Live Chat	✅Yes	❌No
Call Center	✅Yes	❌No
Self-Service	✅Yes	✅Yes
Facebook	✅Yes	❌No
Twitter	✅Yes	❌No
Instagram	✅Yes	❌No
Viber	✅Yes	❌No
WhatsApp	✅Yes	❌No
Knowledge Base	✅Yes	✅Yes
Customer Forum	✅Yes	❌No
Automation and Rules	✅Yes	✅Yes
API	✅Yes	✅Yes
Interactive Voice Response (IVR)	✅Yes	❌No
Video Calls	✅Yes	❌No
Unlimited History	✅Yes	✅Yes
Unlimited Websites	✅Yes	❌No
Unlimited Chat Buttons	✅Yes	❌No
Unlimited Tickets/Mails	✅Yes	❌No
Unlimited Call Recording	✅Yes	❌No
Unlimited 24/7 Support	✅Yes	✅Yes

Complimentary assisted migration

Our customer service team will gladly help you with custom migration service from the start. We can transfer everything from the contact list, customers with ticket details, tags, and all of your feedback so you can focus on the important communication issues.

What kind of data can you migrate?

Tickets

All of your communication and every ticket

Contacts and agents

Customers, contacts and your help desk agents

Would you like to do it on your own?

The migration plugin is one of the available export options for Teamwork Desk. It allows advanced users to handle the transfer of company documentation and all of the help desk data. All you need is to have your Teamwork Desk log-in details and API ready.

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Migration to LiveAgent is simple

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Our ticketing system will make sure you won’t find yourself drowning in email. Furthermore, it handles more than just that – it also covers all communication from live chat, knowledge base, call center and social media like Facebook, Twitter and Instagram. You can also connect your Viber and WhatsApp account. Everything is supported by a variety of advanced features that make your workflows simpler. You can also take advantage of more than 140 integrations with other software to connect your entire workflow into one place.

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What our existing customers say about us

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