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Home | Teamwork Desk migration

Migrating from Teamwork Desk?

Migration from one customer support solution to another doesn’t have to be a tedious and difficult process. LiveAgent help desk offers a free migration service from Teamwork Desk.

Our customer support team can help you transfer your data and help you with the entire migration process. We’ll make sure all of your customer details, tickets, tags, and other data will get safely transferred and you can start using your LiveAgent right away.

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TeamWork Desk vs LiveAgent comparison

Feature	LiveAgent	TeamWork Desk
Ticketing	✅Yes	✅Yes
Live Chat	✅Yes	❌No
Call Center	✅Yes	❌No
Self-Service	✅Yes	✅Yes
Facebook	✅Yes	❌No
Twitter	✅Yes	❌No
Instagram	✅Yes	❌No
Viber	✅Yes	❌No
WhatsApp	✅Yes	❌No
Knowledge Base	✅Yes	✅Yes
Customer Forum	✅Yes	❌No
Automation and Rules	✅Yes	✅Yes
API	✅Yes	✅Yes
Interactive Voice Response (IVR)	✅Yes	❌No
Video Calls	✅Yes	❌No
Unlimited History	✅Yes	✅Yes
Unlimited Websites	✅Yes	❌No
Unlimited Chat Buttons	✅Yes	❌No
Unlimited Tickets/Mails	✅Yes	❌No
Unlimited Call Recording	✅Yes	❌No
Unlimited 24/7 Support	✅Yes	✅Yes

Complimentary assisted migration

Our customer service team will gladly help you with custom migration service from the start. We can transfer everything from the contact list, customers with ticket details, tags, and all of your feedback so you can focus on the important communication issues.

What kind of data can you migrate?

Tickets

All of your communication and every ticket

Contacts and agents

Customers, contacts and your help desk agents

Would you like to do it on your own?

The migration plugin is one of the available export options for Teamwork Desk. It allows advanced users to handle the transfer of company documentation and all of the help desk data. All you need is to have your Teamwork Desk log-in details and API ready.

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Migration to LiveAgent is simple

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Let us take you on a tour of LiveAgent

Our ticketing system will make sure you won’t find yourself drowning in email. Furthermore, it handles more than just that – it also covers all communication from live chat, knowledge base, call center and social media like Facebook, Twitter and Instagram. You can also connect your Viber and WhatsApp account. Everything is supported by a variety of advanced features that make your workflows simpler. You can also take advantage of more than 140 integrations with other software to connect your entire workflow into one place.

Get familiar with our multi-channel ticketing system

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Get to know LiveAgent and see its full capabilities in practice. Click the button below and start your free 30-day trial today, no strings attached and no credit card information required.

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What our existing customers say about us

It’s a pleasure to have a great portal that improves our customer service.
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We like it because it is easy to use and offers great functionality, such as useful reporting features.
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We love LiveAgent - it makes supporting our customers easy.
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We like to offer our customers the best support experience. That’s why we chose LiveAgent.
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From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress.
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Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider.
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Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time.
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The support team always responded promptly with quick to implement solutions.
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It helps us categorize the nature of the tickets and statistically track what our clients need most.
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We see LiveAgent as a great tool for communicating with customers.
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Simply put - LiveAgent beats everything out there at this, or even higher, price-points.
David Chandler , Volterman

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