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Tweet, comment and take care of your customers from LiveAgent with Twitter (X) integration. It seamlessly brings all of your communication into the dashboard.

Twitter (X)

Enhance your customer support with LiveAgent's seamless Twitter (X) integration. Monitor brand mentions, track public comments, and respond to inquiries all from one platform. Try it free for 30 days and improve customer satisfaction, workflow efficiency, and brand presence effortlessly.

Manage and view information about your customers, e.g., language preferences or any customer data captured in LiveAgent's custom Contact fields.

Contacts

Unlock personalized marketing and service with LiveAgent's help desk contacts. Easily store vital customer details and create custom fields for tailored interactions. Enhance customer satisfaction and drive more sales with our intuitive contact management. Start your free trial today!

Customize and improve your workflow with tags. View each ticket's contents at a glance and categorize them according to topics or segments.

Tags

Enhance your customer service with LiveAgent's help desk tags. Organize and categorize tickets efficiently using tags, automation rules, and reports to boost agent productivity, improve response times, and increase customer satisfaction and revenue. Try LiveAgent's tag features with a free trial today!

Time rules can take care of your scheduling, automatic replies, tasks, and much more. Set a time and a time rule that will trigger an action of your choosing.

Time rules

Boost efficiency with LiveAgent's time rules! Automate tasks like email reminders, ticket clean-up & more. Save time, cut costs. Try free!

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