Are you looking for a help desk software that can do more?
LiveAgent is the ultimate customer support solution for your business. With useful tools, coverage of multiple channels, more than 175 features and over 40 integrations, LiveAgent is the right choice for your business.
LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.
LiveAgent increases customer satisfaction & improves conversion rates.
Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.
Feature | LiveAgent | Verloop |
---|---|---|
Ticketing | ✅Yes | ✅Yes |
Live Chat | ✅Yes | ✅Yes |
Call Center | ✅Yes | ❌No |
Self-Service | ✅Yes | ✅Yes |
✅Yes | ✅Yes | |
✅Yes | ✅Yes | |
✅Yes | ✅Yes | |
Viber | ✅Yes | ❌No |
✅Yes | ✅Yes | |
Knowledge Base | ✅Yes | ✅Yes |
Customer Forum | ✅Yes | ❌No |
Automation and Rules | ✅Yes | ✅Yes |
API | ✅Yes | ✅Yes |
Interactive Voice Response (IVR) | ✅Yes | ❌No |
Video Calls | ✅Yes | ❌No |
Unlimited History | ✅Yes | ✅Yes |
Unlimited Websites | ✅Yes | ❌No |
Unlimited Chat Buttons | ✅Yes | ❌No |
Unlimited Tickets/Mails | ✅Yes | ✅Yes |
Unlimited Call Recording | ✅Yes | ❌No |
Unlimited 24/7 Support | ✅Yes | ❌No |
Take your customer support to the next level with LiveAgent.
LiveAgent has a coverage of a large number of communication channels. E-mail, live chat, social media, call center and knowledgebase are at your disposal to provide more freedom to your customers. Everything is managed via a reliable ticket system, so you don’t have to worry about messy communication.
Live chat is one of the most useful tools for customer support agents. Therefore it needs to be easy to use, reliable and as fast as possible.
LiveAgent’s chat widget is just that! And it’s also the fastest on the market, with chat displayed speeds at 2.5 seconds. You even get to see what your customers are typing before they hit send. Surprise them with lightning fast replies.
Great customer support software doesn’t have to come with a huge price tag.
LiveAgent has three affordable paid plans that are packed with tools, features and integrations you need to provide the best support possible. All you need to do is pick the one that suits your needs the best.
LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Stay closer to your customers and help them faster with LiveAgent.
Curious to see how we measure up to other popular solutions? Check out our comparison pages and discover all that we have to offer.
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LiveAgent is the ultimate customer support solution. Choose from our three paid plans or select individual features for your business needs.
Join our community of happy clients and provide excellent customer support with LiveAgent.
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Answer more tickets with our all-in-one help desk software. Try LiveAgent for 30 days with no credit card required.
Hello, I’m Andrej. We’re thrilled to invite you to an exclusive software demo where we’ll showcase our product and how it can transform your customer care. Learn how to achieve your business goals with LiveAgent or feel free to explore the best help desk software by yourself with no fee or credit card requirement.
Andrej Saxon | LiveAgent support team