Switch to a different help desk software and improve your customer service.
LiveAgent is the ultimate customer support solution for your business. Provide support via multiple channels and accounts. Provide help with the best tools and ease your workflow with a great ticket system.
LiveAgent increases customer satisfaction & improves conversion rates.
Over 175 + features to make your work flow easier and more enjoyable.
LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.
Feature | LiveAgent | Vocalcom |
---|---|---|
Ticketing | ✅Yes | ✅Yes |
Live Chat | ✅Yes | ✅Yes |
Call Center | ✅Yes | ✅Yes |
Self-Service | ✅Yes | ✅Yes |
✅Yes | ✅Yes | |
✅Yes | ✅Yes | |
✅Yes | ✅Yes | |
Viber | ✅Yes | ✅Yes |
✅Yes | ❌No | |
Knowledge Base | ✅Yes | ❌No |
Customer Forum | ✅Yes | ❌No |
Automation and Rules | ✅Yes | ✅Yes |
API | ✅Yes | ✅Yes |
Interactive Voice Response (IVR) | ✅Yes | ✅Yes |
Video Calls | ✅Yes | ❌No |
Unlimited History | ✅Yes | ✅Yes |
Unlimited Websites | ✅Yes | ❌No |
Unlimited Chat Buttons | ✅Yes | ❌No |
Unlimited Tickets/Mails | ✅Yes | ✅Yes |
Unlimited Call Recording | ✅Yes | ❌No |
Unlimited 24/7 Support | ✅Yes | ❌No |
Switch to a powerful help desk software that can do it all.
LiveAgent takes your customer support service to the next level. Provide support via email, live chat, social media, knowledge base and call center easily. Everything is managed via a reliable ticket system, so there is no need to worry about messy communication. Everything is right there and sorted, as it should be.
Switching to a different software doesn’t mean you have to lose social media support.
LiveAgent offers plenty of social media features, such as Facebook, Viber, Instagram, Twitter and WhatsApp integration. You can keep providing support through channels preferred by your customers.
Live chat is one of the best tools you can use to provide customer support. It needs to be reliable, always available and as fast possible.
LiveAgent has the fastest live chat available on the market, with chat displayed speeds at 2.5 seconds. Furthermore, you can see what your customers are typing even before they hit send. You can prepare your answers in advance.
Great software doesn’t have to be that expensive. LiveAgent offers you three great paid plans that are packed with tools, features and integrations and won’t ruin your budget.
Keep the tools you need and don’t overpay. Have a look at our plans and pick the one that fits you the best.
Curious to see how we measure up to other popular solutions? Check out our comparison pages and discover all that we have to offer.
Discover how LiveAgent's extensive integrations, plugins, and apps can enhance your help desk software and boost customer satisfaction. Explore popular integrations with VoIP partners like Hero, Orion, and Redspot, plus CRM, eCommerce, and more. Visit us to streamline your communication and elevate your business with easy integration guides.
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