Importing your data from Zendesk to LiveAgent is a piece of cake. Either follow our step-by-step guide and do it yourself, or contact us and our technical support staff will be happy to do your Zendesk migration for you.
Feature | LiveAgent | Zendesk |
---|---|---|
Ticketing | ✅Yes | ✅Yes |
Live Chat | ✅Yes | ✅Yes |
Call Center | ✅Yes | ✅Yes |
Self-Service | ✅Yes | ✅Yes |
✅Yes | ✅Yes | |
✅Yes | ✅Yes | |
✅Yes | ✅Yes | |
Viber | ✅Yes | ✅Yes |
✅Yes | ✅Yes | |
Knowledge Base | ✅Yes | ✅Yes |
Customer Forum | ✅Yes | ✅Yes |
Automation and Rules | ✅Yes | ✅Yes |
API | ✅Yes | ✅Yes |
Interactive Voice Response (IVR) | ✅Yes | ✅Yes |
Video Calls | ✅Yes | ❌No |
Unlimited History | ✅Yes | ✅Yes |
Unlimited Websites | ✅Yes | ✅Yes |
Unlimited Chat Buttons | ✅Yes | ✅Yes |
Unlimited Tickets/Mails | ✅Yes | ✅Yes |
Unlimited Call Recording | ✅Yes | ✅Yes |
Unlimited 24/7 Support | ✅Yes | ✅Yes |
Reach out to us via live chat or e-mail to let us know that you want to migrate your data from Zendesk. We will securely migrate your data free of charge. Meanwhile, you can sit back, relax, and enjoy a cup of coffee.
Easily migrate agents, admins, end users and customers.
Migrate tickets, attachments, user fields, and ticket fields.
Migrate all your department and ticket tags.
Our agents are ready to assist you with any of your problems 24/7.
Our software offers over 179 help desk features, complemented by over 40 integrations.
LiveAgent is available in 43 different language translations (some partial) and supports language adaptable widgets.
LiveAgent is the most reviewed and #1 rated help desk software for SMB. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.
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