You can migrate your Zoho Desk account to LiveAgent help desk software and get a great ticketing platform that can handle all important customer channels. Each of our customers benefits from a range of features, many integrations, and 24/7 support.
Feature | LiveAgent | Zoho Desk |
---|---|---|
Ticketing | ✅Yes | ✅Yes |
Live Chat | ✅Yes | ✅Yes |
Call Center | ✅Yes | ✅Yes |
Self-Service | ✅Yes | ✅Yes |
✅Yes | ✅Yes | |
✅Yes | ✅Yes | |
✅Yes | ✅Yes | |
Viber | ✅Yes | ❌No |
✅Yes | ✅Yes | |
Knowledge Base | ✅Yes | ✅Yes |
Customer Forum | ✅Yes | ✅Yes |
Automation and Rules | ✅Yes | ✅Yes |
API | ✅Yes | ✅Yes |
Interactive Voice Response (IVR) | ✅Yes | ✅Yes |
Video Calls | ✅Yes | ❌No |
Unlimited History | ✅Yes | ✅Yes |
Unlimited Websites | ✅Yes | ❌No |
Unlimited Chat Buttons | ✅Yes | ❌No |
Unlimited Tickets/Mails | ✅Yes | ✅Yes |
Unlimited Call Recording | ✅Yes | ✅Yes |
Unlimited 24/7 Support | ✅Yes | ❌No |
LiveAgent’s ticketing system is capable of handling emails, call centers, live chat, customer portals with knowledge bases, as well as social media – Facebook, Instagram, Twitter, and Viber. Offer amazing customer service through every channel.
Our developers are working hard to provide a built-in migration plugin for Zoho Desk. Once the plugin is ready, you will be able to migrate your Zoho Desk data into LiveAgent by simply clicking the activation button in your LiveAgent dashboard. Stay tuned!
Easily migrate agents, admins, end users and customers.
Migrate tickets, attachments, user fields, and ticket fields.
Migrate all your department and ticket tags.
Our agents are ready to assist you with any of your problems 24/7.
Our software offers over 179 help desk features, complemented by over 40 integrations.
LiveAgent is available in 43 different language translations (some partial) and supports language adaptable widgets.
LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2019 and 2020. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.
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Hello, I’m Andrej. We’re thrilled to invite you to an exclusive software demo where we’ll showcase our product and how it can transform your customer care. Learn how to achieve your business goals with LiveAgent or feel free to explore the best help desk software by yourself with no fee or credit card requirement.
Andrej Saxon | LiveAgent support team