LiveAgent is a multi-channel customer service solution that can improve your service desk in a number of ways. We offer a full-featured customer support solution, a large number of integrations, and 24/7 customer support for all of our customers. Start your free trial today!
Feature | LiveAgent | Zopim |
---|---|---|
Ticketing | ✅Yes | ✅Yes |
Live Chat | ✅Yes | ✅Yes |
Call Center | ✅Yes | ✅Yes |
Self-Service | ✅Yes | ✅Yes |
✅Yes | ✅Yes | |
✅Yes | ✅Yes | |
✅Yes | ✅Yes | |
Viber | ✅Yes | ✅Yes |
✅Yes | ✅Yes | |
Knowledge Base | ✅Yes | ✅Yes |
Customer Forum | ✅Yes | ✅Yes |
Automation and Rules | ✅Yes | ✅Yes |
API | ✅Yes | ✅Yes |
Interactive Voice Response (IVR) | ✅Yes | ✅Yes |
Video Calls | ✅Yes | ❌No |
Unlimited History | ✅Yes | ✅Yes |
Unlimited Websites | ✅Yes | ✅Yes |
Unlimited Chat Buttons | ✅Yes | ✅Yes |
Unlimited Tickets/Mails | ✅Yes | ✅Yes |
Unlimited Call Recording | ✅Yes | ✅Yes |
Unlimited 24/7 Support | ✅Yes | ✅Yes |
LiveAgent offers migration plugins for help desk softwares and we are currently working on a Zopim migration plugin. Stay tuned for more information.
Migrate agents, admins, end users and customers with ease.
Migrate tickets, attachments, user fields, and ticket fields.
Migrate all your department and ticket tags.
Have a look at some perks you get when you make a switch to LiveAgent
24/7 support from our agents. We’re there whenever you need us.
Useful tools, more than 179 features and over 40 integrations. We have everything you need.
Choose one of 43 different translations. LiveAgent supports language adaptable widgets too.
LiveAgent is the most reviewed and #1 rated help desk software for SMB. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.
Most Popular
Migrate your data from any of the below-listed software solution providers for free. Make the switch today. We’ve got you covered.
Moving from Extend to LiveAgent?
Switch from Extend to LiveAgent with ease! Experience top-rated multi-channel customer support software with a free 30-day trial. Seamlessly migrate your data and enjoy features like email, live chat, calls, and social media integrations. No credit card required. Join industry leaders like Huawei and BMW. Start your journey to outstanding customer service today!
Moving from CallPage to LiveAgent?
LiveAgent is a help desk solution that connects multiple platforms in one interface. Migrate from CallPage to LiveAgent and start gaining business benefits.
Help Desk Migration by Relokia
Effortlessly migrate data between help desk systems with Help Desk Migration by Relokia. Fast, secure, and reliable service!
Join our community of happy clients and provide excellent customer support with LiveAgent.
Our website uses cookies. By continuing we assume your permission to deploy cookies as detailed in our privacy and cookies policy.